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2014
Computing and Building Around Tie Strength in Social Media
Eric Gilbert | Foundations & Trends in HCI
This work presents a long-arc view of inferring tie strength via social media traces, and how we can alter interfaces to take advantage of it. Part of Eric's dissertation work, and set in the Twitter of 2010.
VADER: A Parsimonious Rule-based Model for Sentiment
Analysis of Social Media Text
CJ Hutto & Eric Gilbert | ICWSM 2014
We present VADER, a simple rule-based model for general sentiment analysis, and compare its effectiveness to eleven typical state-of-practice benchmarks. We see it as a bigger and badder LIWC.
Faces Engage Us: Photos with Faces Attract More Likes and
Comments on Instagram
Saeideh Bakhshi, David A. Shamma & Eric Gilbert | CHI 2014
This work finds that photos with human faces are 38% more likely to receive likes and 32% more likely to receive comments on Instagram, regardless of age and gender of the faces.
What If We Ask A Different Question?: Social Inferences Create
Product Ratings Faster
Eric Gilbert | CHI 2014
This paper studies eliciting product reviews as social inferences (i.e., "How do you think other people will rate this product?"). I find that they substantially reduce variance.
Overload is Overloaded: Email in the Age of Gmail
Grevet, Choi, Kumar & Gilbert | CHI 2014
We find that email overload, both in terms of volume and of status, is still a problem today. While work email tends to be status overloaded, personal email is also type overloaded.
Tensions in Scaling-up Community Social Media: A Multi-
Neighborhood Study of Nextdoor
Masden, Grevet, Grinter, Gilbert & Edwards | CHI 2014
This is a study of Nextdoor, a social media system designed to support neighborhoods. Nextdoor raises tensions in how it defines boundary of neighborhoods, and in the privacy issues it raises among its users.
Demographics, Weather and Online Participation: A Study of Restaurant Reviews
Saeideh Bakhshi, Partha Kanuparthy & Eric Gilbert | WWW 2014
supplement: data set
This paper studies the effects of demographics and weather on restaurant reviews: restaurants in educated neighborhoods are highly reviewed and reviews written in nice weather are highly rated.
Managing Political Differences in Social Media
Catherine Grevet, Loren Terveen & Eric Gilbert | CSCW 2014
We investigate political disagreements on Facebook to explore the conditions under which diverse opinions can coexist online, and suggest design opportunities to bridge across difference.
The Language that Gets People to Give: Phrases that
Predict Success on Kickstarter
Tanushree Mitra & Eric Gilbert | CSCW 2014
We explore the factors which lead to funding on Kickstarter. The language used in the project has surprising predictive power–accounting for 58.56% of the variance around successful funding.
Specialization, Homophily, and Gender in a Social Curation Site: Findings from Pinterest
Chang, Kumar, Gilbert & Terveen | CSCW 2014
We study two fundamental issues for social curation sites: flow of information & activities that attract followers. For example, sharing diverse content increases your following, but only up to a certain point.
Pair Research: Matching People for Collaboration,
Learning, and Productivity
Miller, Zhang, Gilbert & Gerber | CSCW 2014
To increase productivity, informal learning, and collaborations within and across research groups, we have been experimenting with a new kind of interaction that we call pair research.
2013
A Statistical Framework for Streaming Graph Analysis
Fairbanks, Ediger, McColl, Bader & Gilbert | ASONAM 2013
We present a novel approach to the analysis of temporally varying networks that leverages time series and statistical techniques to quantitatively describe a social network.
Political Blend: An Application Designed to Bring People
Together Based on Political Differences
Doris-Down, Versee & Gilbert | C&T 2013
awarded best paper
In this paper, we introduce a mobile application called Political Blend designed to combat echo chambers: it brings people with different political beliefs together for a cup of coffee.
Analyzing Gossip in Workplace Email
Tanushree Mitra & Eric Gilbert | ACM Newsletter Winter 2013
Adopting the Enron email dataset and natural language techniques, we find that workplace gossip is common at all levels of the organizational hierarchy, with people most likely to gossip with their peers
"I Need to Try This!": A Statistical Overview of Pinterest
Gilbert, Bakhshi, Chang & Terveen | CHI 2013
supplement: data set
We use a quantitative approach to study three research questions about Pinterest. What drives activity? What role does gender play? Finally, what distinguishes Pinterest from Twitter?
A Longitudinal Study of Follow Predictors on Twitter
C.J. Hutto, Sarita Yardi, & Eric Gilbert | CHI 2013
In this paper, we compare variables related to social behavior, message content, and network structure in order to interpret their relative impact to follower growth from different theoretical views.
Widespread Underprovision on Reddit
Eric Gilbert | CSCW 2013
In this paper, we present findings suggesting that widespread underprovision of votes is happening on Reddit. Notably, we find that 52% of the most popular links went overlooked on their first submisison.
2012
Social Software as Social Science
Eric Gilbert | Digital Confidential (forthcoming, MIT Press)
In this chapter, we explore building social software to answer social science questions, covering issues like getting users and responding to the demands of the internet.
Have You Heard?: How Gossip Flows Through Workplace Email
Tanushree Mitra & Eric Gilbert | ICWSM 2012
Gossip is fundamental to social life. Here, we present the first large-scale study of it in cmc, looking at email where someone is mentioned in the message body but not included on the recipient list.
Designing Social Translucence Over Social Networks
Eric Gilbert | CHI 2012
best paper honorable mention
Social translucence is a landmark theory in social computing. However, we argue that it breaks down over modern social network sites and build a theory relating network structure to design.
Phrases That Signal Workplace Hierarchy
Eric Gilbert | CSCW 2012
Hierarchy fundamentally shapes how we act at work. In this paper, we explore the relationship between the words people write in workplace email and the rank of the email's recipient.
Predicting Tie Strength in a New Medium
Eric Gilbert | CSCW 2012
best paper honorable mention
The term tie strength denotes the differential closeness with the people in our lives. In this paper, we explore how well a tie strength model developed for one social medium adapts to another.
2010
Computing Tie Strength
Eric Gilbert | UIUC PhD dissertation, 2010
Relationships make social media social. But, not all relationships are created equal. This dissertation addresses this problem, merging the theories behind tie strength with the data from social media.
Widespread Worry and the Stock Market
Eric Gilbert & Karrie Karahalios | ICWSM 2010
Our emotional state influences our choices. Here, we demonstrate that estimating emotions from blogs provides new information about future stock market prices.
Understanding Deja Reviewers
Eric Gilbert & Karrie Karahalios | CSCW 2010
awarded best paper
People who review products on the web invest considerable time and energy in them. So why would someone write a review that restates earlier reviews? We look to answer this question.
2009
Predicting Tie Strength With Social Media
Eric Gilbert & Karrie Karahalios | CHI 2009
awarded best paper
Social media treats all users the same: trusted friend or total stranger, with little or nothing in between. In this paper, we present a predictive model that maps social media data to tie strength.
Blogs Are Echo Chambers: Blogs Are Echo Chambers
Eric Gilbert, Tony Bergstrom & Karrie Karahalios | HICSS 2009
Many commentators and researchers speculate that blogs isolate readers in echo chambers, cutting them off from dissenting opinions. Our empirical paper tests this hypothesis.
The Network in the Garden: Designing Social Media for Rural Life
Eric Gilbert, Karrie Karahalios & Christian Sandvig | ABS 2009
We know little about how rural communities use modern technologies. Using social capital theory, we predict differences between rural and urban users and find strong evidence supporting our hypotheses.
2008 & earlier
The Network in the Garden
Eric Gilbert, Karrie Karahalios & Christian Sandvig | CHI 2008
awarded best paper
We know little about how rural communities use modern technologies. To address this gap, we explore behavioral differences between more than 3,000 rural and urban social media users.
Using Social Visualization to Motivate Social Production
Eric Gilbert & Karrie Karahalios | IEEE MM 2008
In this article we argue that social visualization can motivate contributors to social production projects, such as Wikipedia and open source development.
A Social Visualization of Distributed Software Development
Eric Gilbert & Karrie Karahalios | Interact 2007
We present CodeSaw, a social visualization of distributed software development. It visualizes a distributed software community from two perspectives: code repositories and project communication.
The QuarkNet/Grid Collaborative Learning e-Lab
Marge Bardeen, Eric Gilbert, et al. | Journal of Grid Computing 2005
We describe a case study that uses grid computing techniques to support the collaborative learning of high school students investigating cosmic rays.